Wide Format Printer & Equipment Installation & Relocation
Professional Setup, Calibration & Operator Training
Boston, New England, & National Sales
Professional Installation and Relocation Matters
Moving or installing wide-format printing systems involves more than unboxing equipment. Improper installation can damage printheads, create calibration issues, compromise print quality, and leave your firm without essential production capability.
Architecture and engineering firms throughout New England depend on reliable wide-format printing for construction documents, client presentations, and permit sets. Every hour of downtime impacts your workflow and project deadlines.
Move Your Equipment With Confidence
Factory Certified Printer Technicians
Topaz Engineering’s factory-certified technicians understand the technical requirements of HP DesignJet and PageWide systems. We handle delivery logistics, site preparation, electrical and network requirements, system configuration, print calibration, and operator training—ensuring your equipment performs reliably from installation onward.
Wide Format Equipment Specialists
Equipment Relocation Experts
Equipment Relocations
Please complete this form if you will require our assistance with de-installing and then re-installing your machine(s).
These services are necessary when the machine(s) need to be tipped for one or more stairs. Any damages that happen during the move are your responsibility, whether you have a service agreement or not.
The concern about tipping is critical with wide-format equipment. For office equipment, please contact our Service Team to discuss your situation so we can determine whether you will need our services or not.
If you wish to have your equipment relocated, please read the following:
For relocating your printing equipment, please contact one of our Recommended Moving Companies* and select a date that is a minimum of 2 weeks away to accommodate our service department schedule. Tell the moving company what model (s) of equipment you want to move. The moving company will also need to know the following information:
- The current address of the equipment: Are there any stairs involved? If there is more than 1 step, then we consider the machine having to be tipped which will require the equipment to be deinstalled and then reinstalled at the new location.
- Provide all details of how the equipment will leave the building including the number of stairs, number of landings, width of stairs, and width of landings. Is there an elevator? If so, provide a door and the depth and width of the elevator. Is there any passageway or doorway less than 36 inches wide? If so, provide width and details.
- New address of the equipment: Provide all details of how the equipment will enter the building and travel to its new location including the number of stairs, number of landings, width of stairs, and width of landings. Is there an elevator? If so, provide a door and the depth and width of the elevator. Is there any passageway or doorway less than 36” wide? If so, provide width and details.
For HP PageWide XL Models
- De-installation $275 first 30 minutes on-site and $150/hr after that.
- DesignJet models will require the ink service station to be replaced for the move ranging from $475 to $600 depending on the models.
- Re-installation is $275 for the first 30 minutes on-site and $150/hr after that.
The costs associated with the moving company are your responsibility and they will bill you directly.
Once you have the dates from the moving company, please contact our Service Coordinator.
Service Coordinator Dan Branzetti
Click to call: (781) 919-0002
Recommended Moving Companies
IBRA Transport: Hassan Issak (617)-817-9720
TTR Shipping: Tommy Kaziaz (330)-990-6138 or
Taliah Ray (330)-974-2826
Request Relocation of Your Equipment
Equipment We Handle
We provide professional installation and relocation services for all major wide-format systems:
- HP DesignJet series (T-Series, XT, XL)
- HP PageWide XL systems (3800-10000 series)
- HP LaserJet office equipment Kyocera systems
- Canon & Ricoh systems
- KIP
- Contex Scanners
- Small format printers
- Wide-format printers
Our Installation & Setup Process
- Safe transport throughout New England
- Unpacking and equipment assembly
- Network and driver setup (Windows & Mac)
- Device calibration for your media types
- Test printing and quality verification
- User training for operators
- Supplies inventory assessment
- Post-installation support coordination
CTA Section
Equipment Relocation FAQ
Can I Hire Any Moving Company I Want?
You are free to use whatever moving company you wish, however our recommended movers have direct experience with wide format equipment and the challenges that you can face while moving them. Our recommendation would to do research and verify whatever moving company you are working with verifiable references in moving such equipment.
What if my printer is too large to fit through any door in the building?
You’d be amazed at how many times this happens. There are occasions where printers partially disassembled, hoisted through a window, stairwell, or a floor opening to get the printer in and out of a building. This is why it’s so important to work with experienced professionals when handling wide-format equipment.
Who is Responsible for Connecting the Printer to our Network?
Our Service Coordinator will collect all of the information we’ll need to successfully connect your printer to your network. Often we work with IT companies that administer private business networks.
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